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Lucy Cimino

Partner and Founder, Click & Mortar  - Chicago 

Ms. Cimino provides management consulting services with focus on business, marketing and growth strategies.  She helps companies grow and improve profitability through strategic decisions,
growth strategies, marketing, digital strategy, internet marketing, multichannel strategies, integrated online-offline strategies, consumer insights and analytics, e-commerce, product and business innovation, new products, business improvement, marketing communications and programs, among other projects.   She has more than  20 years of experience and numerous high-profile projects in these areas.

Lucy Cimino Strategy Marketing Internet
Lucy has worked with many companies delivering results on a variety of assignments.  Recently, she has worked on projects for the development of growth strategies, multi-channel strategies, online-offline integration, digital strategies, retail brands, marketing strategies, brand strategies, innovation, new businesses, acquisition and retention programs, and budget optimization.  Her projects resulted in superior revenue growth, selection of best alternatives, superior execution of marketing strategies, well-positioned brands, well integrated online-offline marketing and innovative customer-centric products and services.

Prior to Click & Mortar, Ms. Cimino was the Executive Director of Marketing Strategy and Business Development for “e-business” with IBM.  In this position, Ms. Cimino was responsible for the development of marketing, brand and business strategies for launching a new business and new brand for IBM: “e-business”, a key strategic initiative that led to an increase of almost 100% in IBM's stock price.   E-business was mentioned as one of the best strategies and product line introductions in IBM's history, by Lou Gerstner in his book, and led to IBM turn-around.  Ms. Cimino also had responsibility for new business development, business planning, alliances, market and competitive intelligence, and market research for “e-business” at IBM.  Among her various activities, she led the development of a business strategy and business plan for “e-business” leadership, as well as the assessment of best practices and the identification of opportunities for new products and services in all the e-business areas, which included: customer relationship management, supply chain management,
e-commerce, e-procurement, e-collaboration and knowledge management.  She also led the assessment of opportunities for Online Communities and Pervasive Computing, and the development of integrated marketing strategies and programs to build a new contemporary image for IBM through the “e-business” brand. 

Prior to joining IBM, Ms. Cimino was the Director of Corporate Strategy and Business Development for Galileo, the company that develops and hosts travel procurement software for United Airlines and other travel related companies--the first industry to embrace the Internet-- where she reported to the company's CEO.  Galileo was formed by a Consortium of airlines led by United Airlines.  As part of her activities, Ms Cimino directed a product functionality review to prioritize the development of new software features, led a customer satisfaction survey with airlines, hotels and rental car companies, developed a new strategy and planning process for the company, assessed growth opportunities for Galileo's Advertising products and trends in advertising on the Internet.  During the time that Ms. Cimino worked with the company, Galileo successfully filed for an IPO.  Ms. Cimino also worked as the Director of Strategy for Ameritech/ATT where she led teams in a start-up business, in new business development activities, and in the development of business, marketing and competitive strategies.  She  worked with communication products for people in motion at Ameritech. 

Earlier Ms. Cimino worked as a management consultant with the firm of Booz, Allen & Hamilton in its Strategy and Marketing Practice performing corporate, business and marketing strategy assignments for major companies including Sears/Kenmore, Whirlpool, Matsushita/Panasonic, General Motors, Sara Lee and Amoco Services and Retail.  Her projects had high impact on growth and profitability for these companies.  Ms. Cimino was invited to join Booz, Allen & Hamilton after her MBA. 

Prior to her MBA, Ms. Cimino worked in marketing for more than 5 years.  She held various positions including Marketing Assistant and Marketing Analyst in Product Management, Senior Analyst of Competitors’ Strategies, and Manager of Market Research for New Products with Unilever.  She was also an Intern in Product Management with Johnson & Johnson, assessing opportunities and developing marketing plans for new products.  

Ms. Cimino holds an MBA from the Kellogg Graduate School of Management at Northwestern University, where she majored in strategy, marketing, economics, international business and organizations, and graduated with distinctions.  She has a Bachelor's degree in Business Administration with majors in marketing and finance from FGV-SP--Harvard equivalent and the top-ranked undergraduate school in BR--and graduated with the highest GPA in her class, summa cum laude. 

Ms. Cimino leads TopGradAlumni, an organization of Alumni of the Top Graduate Business Schools, and serves on various Alumni functions with Northwestern University's Kellogg Graduate School of Management.

LucyCimino@clickmortar.com                                                                                           (312) 856-1131
 

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